Microsoft Teams & ICX-Alphacom

Microsoft Teams & ICX-Alphacom

With the flexibility within the integration and Microsoft Teams system you are able to answer audio intercom calls, and open the doors from within the premises on your desktop. Or, if you are on the move, from the app on your phone.

ICX-Alphacom – Our scalable, server-based platform enables advanced communication management, integrated with security applications.

Microsoft Teams is a proprietary business communication platform developed by Microsoft, as part of the Microsoft 365 family of products. Microsoft Teams offers workspace chat and videoconferencing, file storage, and application integration.

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Integration platform The integration of the ICX-AlphaCom with Microsoft Teams uses the AudioCodes Mediant 800 SBC (Session Border Controller). The AudioCodes Mediant 800 enterprise session border controller (E-SBC) and media gateway offer a complete connectivity solution for small- to medium-sized enterprises. Supporting up to 124 voice channels in a 1U platform, the Mediant 800 provides versatile connectivity between TDM and VoIP networks. Integration features and benefits Incoming calls: Answer incoming intercom audio calls in Microsoft Teams. Several devices: Answer calls on your MS Teams client on PC and Mobile devices. Open door: Open the door with a touch of a…

Description

Integration platform

The integration of the ICX-AlphaCom with Microsoft Teams uses the AudioCodes Mediant 800 SBC (Session Border Controller). The AudioCodes Mediant 800 enterprise session border controller (E-SBC) and media gateway offer a complete connectivity solution for small- to medium-sized enterprises.

Supporting up to 124 voice channels in a 1U platform, the Mediant 800 provides versatile connectivity between TDM and VoIP networks.

Integration features and benefits

  • Incoming calls: Answer incoming intercom audio calls in Microsoft Teams.
  • Several devices: Answer calls on your MS Teams client on PC and Mobile devices.
  • Open door: Open the door with a touch of a button from the Microsoft Teams account.
  • Parallel ringing: Multiple people can answer incoming calls. The call is transferred to the first one to answer.
  • Sequential ringing: The call gets transferred to another user if the original does not answer.

How to order:

1. ICX-Alphacom with license ILI-SIP2, 1002602101
From Zenitel

2. Microsoft 365 licenses
Users require the Office 365 Phone System add-on, Microsoft 365 Business Voice (without calling plan) or E5 licenses to use calling in Microsoft Teams.

3. Audiocodes Mediant 800SBC
From Audiocodes distributor depending on your location